Eurora partners with DPDgroup to automate cross-border trade compliance

This partnership will enable DPDgroup, which delivers 2.1 billion parcels yearly, to enhance its quality and compliance processes whilst lowering costs of customs processing. 

“With Eurora’s services, we want to support our international growth. We plan to use Eurora’s solution to improve our international operation, namely product classification and international compliance,” said Etienne Chaigne, Director International IT Solutions at DGDgroup.  

Egon Veermäe, Chief Operating Officer at Eurora, commented on the successful cooperation with DPDgroup: “The cooperation with DPD has been very fruitful and productive. We have developed a solution that helps them cover multinational jurisdictions to support them growing their business internationally.”

Automating HS codes allocation and compliance with export control rules

DPDgroup will use Eurora’s AI/ML-backed platform to automate the allocation of product classification (HS) codes and compliance with the export control rules applied in the European Union, the United Kingdom, and the United States. The allocation of product classification (HS) codes and export control classification (ECCN code) is a pivotal step within the export process, as these classifications are needed to prove all restrictions and license requirements have been duly checked by the shipper before exporting an item. 

Eurora’s compliance platform processes up to 5,000 request per second with 98% accuracy – the highest level of accuracy, speed, and automation available in the market*. As there are more than 15,000 10-digit commodity codes in EU alone, it is impossible to match this speed and cost with manual or hybrid methods, most used today.  

As a next step, both companies are looking towards extending the geographical coverage of export compliance services, namely to the Middle East and Asia. 

“Eurora and the DPDgroup have been closely working together since the beginning of 2022 to elaborate the rules of different jurisdictions, containing a wide range of classification rules and restrictions that have been ´learned´ by the Eurora machine,” said Marko Lastik, founder and Group CEO of Eurora.  

*Level observed on Eurora’s overall compliance platforms solutions in 2022.

DPDgroup, delivering over 8.4 million parcels worldwide each day, was looking for a solution that would enhance its parcel delivery operations. “In a context where product safety and transport security processes are key, and with growing international activity, we aim to ever more seek for quality and compliance. Using AI and Machine Learning solution will help us improve scalability and reliability of our international operations, while paving the path for future opportunities like new customers services, new geography, further automation,” said Olivier Tsalpatouros, Senior Director Regulatory & Global Trade Affairs at DPDgroup. 

“Years of scientific research and developing machine learning capabilities have allowed Eurora to demonstrate that we are trusted by the logistics and postal industry. Eurora AI engine can find the most appropriate response from a large amount of data by learning from constantly adding data,” Marko Lastik explained.  

Eurora’s AI uses over 500 million records of training data from real transactions of the world’s largest logistics service providers. The platform can be used by online sellers, marketplaces, logistics and postal companies to automate tax and duty declarations and assign the appropriate HS code. 

About GeoPost/DPDgroup

DPDgroup is one of the world leading parcel delivery networks, aiming to be a reference in sustainable delivery and become a leading enabler of e-commerce acceleration. We combine innovative technology and local knowledge to provide a flexible and user-friendly service for both shippers and shoppers. 

With 120,000 delivery experts operating in nearly 50 countries, and a network of 70,000 Pickup points, DPDgroup delivers 8.4 million parcels worldwide each day – 2.1 billion parcels per year – through the brands DPD, Chronopost, SEUR, BRT and Jadlog. DPDgroup is the parcel delivery network of GeoPost. GeoPost posted sales of €14.7 billion in 2021. GeoPost is a holding company owned by La Poste Groupe. 

About Eurora Solutions

Eurora uses artificial intelligence and machine learning to automatically manage cross-border VAT, duty amounts, and declarations. More than 250 clients already use the company’s platform to send millions of parcels every day. Eurora closed a $40 million Series A round in April 2022.  

In recent months, Eurora has opened a UK Central office in London and a US Central office in Miami, in addition to a series of high-level appointments. Chris Lentjes, a Pitney Bowes and DHL veteran with more than 20+ years of industry experience, became Eurora’s US CEO; e-commerce heavyweight Walter Trezek joined Eurora as the Non-Executive Chairman of the Supervisory Board. In October, Eurora plans to open an Engineering Hub in Dubai. 

Eurora’s investors include Connected Capital, Equity United, Change Ventures. Eurora was founded in 2018 by Marko Lastik, a global logistics expert with over 30 years of experience, most of it connected with Asia. The company has developed its proprietary AI/ML platform with scientists and grants from European Union Archimedes Fund since 2019. Eurora employs over 165 people in 18 countries with close to 100 open positions to be filled by the end of 2022.